DO I NEED TO PURCHASE A TICKET TO THE EVENT?
YES, pre-sale tickets will be available for purchase where pre-purchasing is advised as the event
may sell out in advance:
VALID/CURRENT Photo ID is required in the following formats for entry:
• Photo Driver License
• Keypass- VIC and TAS
• RTA Photo Card – NSW
SHOULD I CATCH PUBLIC TRANSPORT?
Public transport is recommended if you are planning to attend this event.
WILL THERE BE POLICE AT THE EVENT?
YES, you can count on it. We have been working closely with Police to ensure a safe and
enjoyable event for all. Any drug activity, antisocial behaviour and general public safety issues will
be monitored and managed closely by the event staff, security and police.
WILL I BE ABLE LEAVE THE EVENT AT ANY TIME AND BE ALLOWED BACK VIA A PASS OUT SYSTEM?
NO, there are no pass outs given at the event. Once you leave the event you will not be allowed back in.
WILL THERE BE ACCESS FOR MOBILITY IMPAIRED PEOPLE?
Yes, mobility parking is available within the nearby Public Car Park. Mobility access to the event is
available with toilets provided for mobility patrons. Security and event staff at the gate and car
parks can assist with access support if required by notification at entry gates upon arrival. Any
persons wishing to register their arrival and specific needs can do directly so via
WILL FOOD AND BEVERAGES BE AVAILABLE AT THE EVENT?
YES, Food and beverages will be available for purchase within the event site. Food and beverages
will include all the usual beverage types including fresh juices, tea and coffee, gelato and a variety
of hot food.
IS THIS A CASHLESS EVENT, WILL THERE BE ATM MACHINES AT THE EVENT AT THE EVENT?
YES, it is CASHLESS. NO there will be NO ATM’s.
WILL TOILETS BE AVAILABLE AT THE EVENT?
Numerous and an ample amount of portable toilets will be available at the event for patron use.
There will be more than one location around the site of portable toilets so they can be accessed
easily throughout the event. All toilet areas will also cater to disabled /mobility impaired persons.
When at an event please plan your toilet trips as there may be queues. Public urination and
improper conduct will result in ejection from the event and Police fines. There will also be a
downloadable map available at the event website that shows locations closer to the event date.
WHAT HAPPENS IF THE EVENT IS CANCELLED?
This event is scheduled to go ahead rain or shine; however extreme weather may result in a
cancellation for safety reasons. Cancellation of the event will be broadcast via media outlets such
as radio, social media and websites. There will be personnel at gates to inform anyone who
missed out on messages via media.
IS THERE ANYTHING I SHOULD REMEMBER TO BRING TO THE EVENT?
Gates open at 2pm for this event. Remember to wear suitable attire for the weather (hats,
sunscreen if hot). If you wish to enter the event or an age restricted area, you MUST show Proof of
Age identification and prove Health Verification upon entry.
IS THERE ANYTHING I SHOULD NOT BRING TO THE EVENT?
You must NOT bring any of the following items into the venue: • food or beverages including water
(other than for personal special dietary requirements) • raised seating • umbrellas • video cameras
or professional recording equipment • glass • knifes, weapons, packages, flares or fireworks; • any
object that could be used to distract, hinder or interfere with any patrons including a laser
pointers; • any flags with poles; • animals (apart from authorised guide / companion dogs); • any
dangerous goods; and • any other items deemed by management to be dangerous or capable of
causing a public nuisance. Any items considered unsafe will be confiscated upon entry bag checks
CAN I SMOKE AT THE EVENT?
YES, you can smoke at the event only in the licensed areas of the event. Within these licensed
areas are designated smoking areas where patrons can smoke. Smoking outside these areas is
prohibited. Smoking inside enclosed areas is prohibited. Smoking is at your own risk and you are
expected to abide by health laws pertaining to smoking.
CAN I PURCHASE TOBACCO PRODUCTS AT THE EVENT?
WILL MY BAGS BE SEARCHED AT THE EVENT?
Yes, bag checks will be carried out upon entry to the event and there will be no pass outs issued.
WILL THERE BE CLOAKROOM AT THE EVENT?
I HAVE SPECIAL DIETARY / MEDICAL NEEDS; CAN I BRING FOOD, MEDICATION, OR
SPECIFIC BEVERAGES TO THE EVENT?
Yes you can…. you can request this and gain approval via email to Hand Picked Marketing and
Events. Any persons wishing to register their arrival with such items and specific needs can do so
by contacting: EMAIL: firstname.lastname@example.org / You will need to follow this procedure upon
completion of the application:
1. Supply of letter from doctor confirming your condition and its requirements
2. Supply a list of items you wish to bring to the event
3. Please note that you will still be required to pass through entry processes of the event
4. Presentation of this email / fax approval form at the entry gates will confirm your exception
to the event rules
ACCESSIBILITY, INCLUSION AND SPECIAL NEEDS
If you are one of our peeps and need a hand with access, inclusion or just needs some specialist
information, please contact us directly at: EMAIL: email@example.com. We also take
inclusion very seriously and are a LGBTQ friendly event. We want to create a safe space to all to
come and have a good time.
1.Only the original purchaser of the tickets can submit a name change request.
2.Find a buyer for your ticket.
3.To Festicket submit a Name Change request here:
4.Customer support will respond, take payment of the Name change fee and
update details to new name and reissue tickets in your order. Your old tickets are no longer valid.
5.Customer will need to send updated ticket to their buyer.
Deadline 12:00pm Wednesday 21st April.
ZONE CHANGE PROCESS
1.Customer - First re-purchase an equal or greater number of tickets in your preferred zone.
2.Head to Festicket and submit a Refund and Cancellations Request.
3.Provide details of old and new orders.
4.If the QTY in the new zone is equal or greater, Festicket Customer support will
process a refund of your original order. Refunds can take up to 7-10 working days to land in your account.
Zone change deadline 12:00 pm Wednesday 21st April.